As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great.
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Desktop Support Intern
Objective:
To provide first level support to users in solving computer software and hardware issues by providing outstanding customer service to users in NDS.
Primary Responsibilities, other duties may be assigned:
- Usually diagnoses and resolves most hardware and software problems, but will refer problems requiring specialized training to specialized personnel.
- Work with the company ICT ticket system to ensure tickets are addressed in a timely manner and documented in the system.
- Install and troubleshoot issues with Desktop and Laptop Computers
- Manage ICT Hardware inventory, Help with disposing of old equipment and imaging new devices ready to deploy.
- Support users on computer issues relating to email, network, printing, etc.
- Troubleshoot and resolve issues on Windows 10 & Office 365
- Support and maintain Laser Printers, Label Printers, Handheld RF Scanners, Cell Phones and other computer related equipment
- Willingness to perform occasional travel to other company sites in Lindsay & Fresno.
- Document IT Hardware and Software Assets in various tools.
Location:
Lindsay, California
Education, Experience, Other Skills:
- Student in Bachelors or Diploma program in ICT and completed a minimum of 1 year.
- Interested in Computer hardware, taking it apart, troubleshooting.
- Good Documentation Skills
- Skills in MS-Access or MS -SQL desirable.
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NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don’t’ hesitate – take action, apply today and join our team!
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NDS, Inc., |
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