ICT Administrator (Field Service Germany) (m/w/d) - temporary



If you like change, change to us


We are an international mid sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good to great!



  • Administration of local IT systems, servers and network devices (e.g. access and time recording systems, operating data acquisition systems, desktop systems voice- / camera systems)
  • Configuration and maintenance aligned with NORMA standards
  • Monitoring of IT infrastructure via monitoring systems
  • Installation, configuration, operation, troubleshooting and maintenance of active and passive network technology, such as Cisco, HP and Motorola devices (Switches, Router, Wireless, Firewall)
  • Training of users and departments
  • Coordination of external companies
  • Installation and documentation of new systems including hardware and software systems
  • Analysis of system utilization and optimization
  • Troubleshooting of network, server and client issues
  • Problem solving
  • Continuous improvement of IT infrastructure and devices
  • On-call service on weekends and at night



  • Graduated as a network/server engineer with min. 5 years of professional experience
  • CCNA / CCNP, MCSA, ITIL certification desired
  • Teamwork with focus on exchange and support of department-internal and -external colleagues
  • Good communication skills to convey IT topics comprehensibly within NORMA Group
  • High service orientation towards internal and external stakeholders
  • Problem solving mindset, capabilities and experience
  • Occasionally travel within Germany
  • Well-developed German and English language skills in spoken and written form
  • Ability to lead and guide others in incident, request and problem management


Our offer

  • Flexible working hours to support your work-life balance
  • Up to 50% mobile work
  • Numerous opportunities for proffesional and personal development, including a modern online training catalog with over 100 courses
  • Quick decisions thanks to short lines of communication and flat hierarchies
  • Lease up to two dream bikes with the all-round carefree package from our company bike provider
  • Attractive employee offers in the Corporate Benefits Program
  • Support in all life situations from an external health advisor
  • Free Parking and short walking distance to public transportation




Contact for this position: Theresa Johansen 


NORMA Group Holding GmbH
Edisonstraße 4
63477 Maintal, Germany