If you like change, change to us

We are an international mid sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good to great!

Principal Activities:

• Cooperation with other departments
• Processing any customer complaints received according to company procedure
• Controlling prices in contact with sales department
• Checking credit limitation and confirming orders
• Suggesting additional and/or alternative products or services to meet customer needs;
• Tracking orders and forecasts and alerting appropriate parties of any potential delivery problems
• Ensuring order fulfilment with all respective departments
• Answering customers questions, managing their purchase orders and making sure they are satisfied with our service
• Working with existing customers to ensure timely and accurate delivery
• Cooperation with European customers via email and phone on a daily basis
• Serving as communication link between customers and the rest of the organization to assure responsiveness

Profile:

• Good EXCEL skills
• Good analytical, organizational, communication
• Problem solving and decision making ability
• Strong customer focus - building, maintaining and developing customer relations
• Experience in Customer Service-related environments
• Communicative English
• ERP system knowledge would be an advantage

Contact for this position: Katarzyna Zofia Drużyńska 

NORMA Polska Sp. z o.o.
Sławniów,
ul . Długa 2
42-436 Pilica, Poland