Product Manager



If you like change, change to us


We are an international mid sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good to great!


The Product Manager is responsible for managing all aspects of the product life cycle within the Pumps and Accessories category. The Product Manager – Pumps and Accessories is a hardworking, enthusiastic, and knowledgeable individual who provides technical support and training, runs effective promotional activities and executes strategies in line with the company’s strategic objectives. This role is also responsible for developing and executing strategies around new and existing product development, intercompany cross selling and share of wallet activities.


Primary Responsibilities include the following, other duties may be assigned:


  • Work to a set budget to achieve individual KPls and the company's strategic objectives.
  • Manage the product portfolio and execute strategies to achieve profit and inventory objectives in all stages of the product life cycle.
  • Maintain up-to-date competitor and industry knowledge through analysis of industry data, customer meetings, supplier contact, and continuous communication with the sales team.
  • Appraise new product ideas and /or product or packaging changes and preparing return on investment (ROI) analysis for management including short and long-term product sales forecasts and analytical reports.
  • Specify market requirements for current and future products by conducting market research which may include, but is not limited to, sales calls with Area Sales Managers and evaluation of results.
  • Participate in sales and inventory forecasting, to ensure stock holdings and customer satisfaction.
  • Execute plans based upon new and existing product development objectives and business opportunities.
  • Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products.
  • Plan and implement events such as product launches, industry events, internal conferences, and trade shows.
  • Provide internal and external product training with key stakeholders including field sales support to coincide with new product launches and product development.
  • Develop and maintain a library of technical data, marketing material and customer presentations.
  • Develop the core product positioning, benefits, and messaging relevant to each target market.
  • Provide product technical support – both within the organisation and externally – including assistance with customer complaint resolution and warranty claims in a timely manner.
  • Provide content for regular marketing material and promotions.
  • Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others.
  • Maintain business intelligence through data integrity via CRM, Sales Cube and ERP systems.




  • A product management, category management or product marketing background, ideally gained within B2B2C.
  • Demonstrable experience in new product development and its successful launch into the market.
  • Demonstrable experience in establishing and maintaining successful relationships with local and overseas suppliers.
  • A background in pumps, hydraulics or engineering would be highly regarded.
  • Demonstrable experience in developing ranges with customers inline with the business strategy.
  • Demonstrable experience of managing a challenging workload and meeting deadlines, occasionally at short notice to meet business needs.
  • Excellent written and verbal communication skills, highly defined analytical skills, appropriate to level/role.
  • Demonstrable experience of successfully liaising, influencing, motivating, and working with people at all levels, both with the organisation and externally.
  • The ability to work autonomously as well as part of a team.
  • A high level of problem solving and initiative e.g., able to review and recommend changes to existing processes and procedures (the ability to think laterally and business wide).
  • The ability to use initiative appropriately.
  • IT Skills:
    • Excel and PowerPoint– Intermediate
    • All other MS Office software – basic


Contact for this position: Stephanie Stemmer 


NORMA Pacific Pty. Ltd.
74 Bazalgette Crescent
3175 Dandenong South, Australia