If you like change, change to us
We are an international mid sized group with appetite for innovations, approachable management, lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good to great!
The Key Account Manager is a key customer-focused role within the business, which will be responsible for defining market strategy, plus meeting and/or exceeding sales budgets through focused key accounts.
Primary Responsibilities
• Develop and identify customer strategies for new business opportunities.
• Handle sales of company’s range of industrial products.
• Identify NORMA Group portfolio of products and brands, the target product ranges that fits to the market needs.
• Establish NORMA Group portfolio of products and brands in the market based on innovation, value to customers, service and quality.
• Assist in developing marketing initiatives to promote sales of industrial products.
• Establish rapport and build strong long-term working relationships with key strategic customers.
• Build and sustain relationships with internal partners in the region, other regions and headquarter.
• Prepare financial plans including forecasting and budgeting and the 5-year strategic plan.
Profile
• Demonstrated commercial analytical experience and strong reporting skills
• Exceptional communication and interpersonal skills, with the ability to develop effective Customer working relationships.
• Able to build, maintain and analyse knowledge of market conditions and trends and customer activities/competitive responses
• Effective negotiation skills
• Experience in B2B sales
• Experience in developing and monitoring sales budgets and targets.
• Proven knowledge of customer relationship management including assessing customer needs, meeting customer expectations and evaluating customer satisfaction.
• Strategic focus with hands on approach
• Experience with eCRM systems
• Proven track record in negotiating with key stakeholders.
• Skilled at building rapport, opening doors, and understanding business requirements of senior decision makers.
• Ability to elicit needs from key decision makers
Contact for this position: Stephanie Stemmer
NORMA Pacific Pty. Ltd.
74 Bazalgette Crescent
3175 Dandenong South, Australia